Refund policy
Â
Returns
Exceptions / Non-returnable Items
All sales are final. We do not accept returns or exchanges on any hat purchases.
We will only offer a replacement or refund if:
-
Your hat arrives damaged, or
-
Your order never arrives.
If that happens, please contact us at kbelikonhat@gmail.com within 7 days of delivery (or the expected delivery date).
Include your order number and clear photos of the issue so we can help resolve it.
Please do not send any items back without contacting us first — unauthorized returns will not be accepted.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your hat is damaged, defective, or if you receive the wrong item. We’ll review the issue and make it right as quickly as possible.
Refunds
Refunds will be issued to your original payment method within 3–5 business days after approval. Please note it may take additional time for your bank or credit card company to process and post the refund.
If more than 10 business days have passed since your refund was approved, please contact us at kbelikonhat@gmail.com